Shipping policy

1. Orders are processed within 2-3 business days.

2. Please account for additional time during peak seasons.

1. Standard shipping takes 7-15 business days to deliver.

2. Delays may occur due to unforeseen factors.

1. Customers must provide detailed shipping information during checkout.

2. Include a complete address with postal code to prevent shipping issues.

1. Shipping fees will be calculated and displayed at checkout.

2. Some orders may qualify for free shipping.

1. Available shipping regions can be selected during checkout.

2. Not all locations are eligible for delivery.

1. Weather conditions may impact delivery times.

2. Customs clearance can cause unexpected delays.

3. Remote locations might experience slower shipping times.

1. All orders are carefully handled to ensure safe delivery.

2. Delivery times are estimates and not guaranteed due to potential delays.

1. Tracking information will be provided once the order ships.

2. Customers can monitor their orders online.

1. If a delivery attempt fails, a notification will be left.

2. Contact the courier for assistance in rescheduling delivery.

1. In the event of lost or damaged items, contact our support.

2. We will assist in resolving the issue promptly.

1. We partner with reliable carriers to ensure timely delivery.

2. The choice of carrier depends on the shipping destination.

1. International orders may be subject to duties and taxes.

2. These charges are the responsibility of the customer.

1. For inquiries, contact us via email at contacthub@soloveyra.com.

2. We strive to respond within 24 hours.

1. Changes to orders must be made before processing begins.

2. Once shipping has started, modifications cannot be made.

1. Refer to our returns policy for further information.

2. Contact support for assistance with exchanges.